Refund Policy
Last updated 2026-11-03All sales are final
Every purchase in Dormant Dominion from Dylan Tackley (“we”, “us”), including Premium tokens, server boosts, cosmetic sets, mounts and companions, is a digital item delivered to your account right away. We do not give refunds, returns or exchanges, whether the item has been used or not. By buying, you ask us to deliver it right away and you agree that you give up any right to cancel once it is delivered.
If something went wrong
If your item never arrived, email dormantdominionsupport@gmail.com from your account email with your receipt and we will deliver what you paid for.
Things that do not change this
- Changing your mind, or not using what you bought.
- Premium time running out, or items you traded, gifted or redeemed.
- Changes to the Game, its balance, prices or perks.
- Your account being closed for breaking our Terms.
Chargebacks
Please contact us before you dispute a charge with your bank. If a payment is reversed through your bank, what you bought is removed from your account, and we may close the account.
Your local rights
Depending on where you live, the law may give you rights that cannot be waived. Nothing here limits those rights.